Support

Service & SupportR&D Capabilities, Production Inspection, and After-Sales Services

Professional Tool R&D and Design Capabilities

Nakawo boasts a highly creative R&D and production team, ensuring superior quality in every product. Our team is composed of seasoned engineers, most of whom hold advanced backgrounds in Materials Science, Mechanical Engineering, or Mechatronics.

Rigorous Production and Quality Inspection Processes

We have established rigorous production and quality inspection protocols, meticulously controlling every stage of the process to ensure our products are stable, durable, and reliable.

Tool maintenance and regrinding services

  • Professional end mill maintenance and regrinding services to help you maintain consistent tool performance and machining quality.
    Whether for routine maintenance or precision regrinding, we provide fast and reliable technical support.
  • Regrinding service:
    Customer shipment received (free shipping) > Assess tool condition and categorize; if not regrindable, issue a Regrinding Return Form / Scrap Form > Fixture loading and sorting for regrinding processing > Tool laser marking for identification (customer code / date)

Customer Service & Consultation

We provide comprehensive after-sales services
and technical consultation to ensure timely support
and professional assistance throughout the use of our products.